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Refund Policy

Thank you for shopping at Queen Bee Quilting!

We gladly offer refunds and/or exchanges within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

Eligibility for Refunds and Exchanges

  • Your item must be unused and in the same condition that you received it.
  • The item must be in the original packaging.
  • To complete your return, we require a receipt or proof of purchase.
  • Only regular priced items may be refunded, sale items cannot be refunded.


We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and send your item to: Queen Bee Quilting 135 Neill Thomas Road, Lillington, NC 27546.

Exempt Goods

The following are exempt from refunds: Gift Cards/Coupons

Please provide QBQ with a working phone number and email address so that we may contact you once your return is received and inspected, to inform you of the status of your refund request. If you are approved, then your refund will be processed, and a credit will automatically be applied to the same credit card or original method of payment, within 15 days.

Late or missing refunds

  • If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
  • If you have done all of this and you still have not received your refund yet, please contact us at and or 919-234-5443.


  • Please do not send the product back to the manufacturer. It must be sent to the following Address: Queen Bee Quilting 135 Neill Thomas Road, Lillington, NC 27546.
  • You will be responsible for paying your own shipping costs for returning your item.
  • Shipping costs are non-refundable! If you receive a refund, the cost of return shipping will be deducted from your refund.
  • Depending on where you live, the time it may take for your exchanged product to reach you may vary.
  • We cannot guarantee that we will receive your returned item. QBQ will notify you once the item(s) arrive and determination is made of refund status.